Terms of Service

Last Updated: April 24, 2025

1. Introduction

Welcome to Pixio ("we," "our," or "us"). By accessing or using our video editing platform, APIs, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully.

By using Pixio, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Services Description

Pixio provides video editing tools, APIs, and related services that allow users to transform and enhance videos. Our platform is designed for both creators and developers, offering easy-to-use tools and developer-friendly APIs for bulk processing.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

3. Account Registration

To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms.

4. API Usage

If you use our APIs, you agree to comply with our API Documentation and any usage limitations. API keys are personal to you and should not be shared with third parties.

We reserve the right to set and enforce rate limits on API calls. Excessive usage that negatively impacts our platform may result in temporary or permanent suspension of your API access.

We may update our APIs from time to time, and it is your responsibility to ensure your applications remain compatible with our current APIs.

5. User Content

You retain all rights to any content you upload, submit, or create using our Services ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, and modify your User Content solely for the purpose of operating and improving our Services.

You represent and warrant that you own or have the necessary rights to your User Content and that your User Content does not violate the rights of any third party, including intellectual property rights or privacy rights.

We reserve the right to remove any User Content that violates these Terms or that we find objectionable for any reason, without prior notice.

6. Prohibited Uses

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Create, upload, or distribute content that is illegal, harmful, threatening, abusive, or otherwise objectionable
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of our Services
  • Engage in any activity that could damage, disable, or impair our Services
  • Use our Services for any illegal or unauthorized purpose

Violation of these prohibitions may result in termination of your access to our Services.

7. Intellectual Property

Our Services, including all content, features, and functionality, are owned by Pixio or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent. You also may not reverse engineer or attempt to extract the source code of our software, unless applicable laws prohibit these restrictions.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you.

By using our Services, you consent to the collection and use of information as detailed in our Privacy Policy.

9. Subscription and Payments

Some of our Services may require payment. By subscribing to a paid plan, you agree to pay all fees in accordance with the pricing and terms in effect at the time of your subscription.

All payments are non-refundable unless otherwise specified. We reserve the right to change our pricing at any time, with notice to you before such changes take effect.

If we are unable to process your payment, we may suspend or terminate your access to paid features.

10. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PIXIO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES.

13. Indemnification

You agree to defend, indemnify, and hold harmless Pixio, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide and be bound by them.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

16. Contact Us

If you have any questions about these Terms, please contact us at naman@pixio.tech.